How to create an account to play on the Public Test Realms
How to access the World of Warcraft Public Test Realm
What to do if you cannot access the Public Test Realms
Blizzard Customer Support doesn't assist with bugs in the Alpha, Beta, or PTR realms
Troubleshooting steps for issues installing the PTR client
How to make a copy of one of your characters in the Public Test Realm and the Beta client
Information on troubleshooting connection and installation issues using another network.
The Apple Hardware Test (AHT) contains a suite of diagnostics used to test your computer's hardware ...
What to do if you encounter a "Duplicate Item found" error on the quest "A Sample of Slime".
How to participate in World of Warcraft Alpha and Beta testing
How to sign up for beta testing for World of Warcraft: Shadowlands
Information on error BLZ51900012
How to read and analyze WinMTR data in order to track down a potential connection issue.
Memory Diagnostic Tool performs a scan of your computer's physical memory and helps identify possibl...
Unable to shift-right-click on a piece of azerite armor on a specific character.
Information on the Level 110 Class Trial feature.
Instructions on how to use Looking Glass.
How to run a pathping on Windows and Mac.
A temporary pre-authorization charge may be applied when making a digital purchase.
A guide on running a traceroute on Windows and Mac.
Information about using pre-paid credit cards for Blizzard purchases
Troubleshooting for spinning camera in World of Warcraft
Information about completing the scenario for the quest "The Silver Hand"
Information about the global play feature of Blizzard games.
Information on Social Regions and Play Regions